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POLÍTICA DE PRIVACIDAD

Last updated: 19 April 2026

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Mão de Fogo is committed to protecting the privacy and personal data of users of its website, in accordance with Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR) and Portuguese Law No. 58/2019 of 8 August, which implements the GDPR in Portugal.

This Privacy Policy explains how personal data of users of the website www.maodefogo.com is collected, used and protected.

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1. Data Controller

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The data controller responsible for the processing of personal data is:

Mão de Fogo ensures that personal data is processed lawfully, fairly and transparently.

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2. Personal data collected

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We may collect and process the following personal data:

a) Data provided by the user

  • Name

  • Email address

  • Telephone number

  • Company or institution (when applicable)

  • Address and billing details (in case of purchases through the online shop)

  • Content of messages submitted via contact forms, quotation requests or direct communications

b) Data collected automatically

  • IP address

  • Browsing data (pages visited, duration of visits, traffic source)

  • Device type and browser

  • Data collected through cookies and similar technologies (see Cookie Policy)

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3. Purposes of processing and legal grounds

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Personal data is processed for the following purposes:

a) Contact and quotation requests

To respond to contact messages, information requests and quotation requests submitted through the website.
Legal basis: pre-contractual steps and legitimate interest.

b) Business management and contract performance

For customer management, production of artworks and services, invoicing, delivery and after-sales support, including orders placed through the online shop.
Legal basis: performance of a contract and compliance with legal obligations.

c) Newsletter and marketing communications

To send newsletters, invitations and information about projects, exhibitions, services and activities of Mão de Fogo.
Legal basis: the user’s consent, which may be withdrawn at any time.

d) Statistics, analysis and website improvement

To analyse website traffic and user behaviour using tools such as Google Analytics, Wix Analytics or similar services.
Legal basis: consent and/or legitimate interest in improving the website.

e) Digital marketing and advertising

To carry out communication and remarketing campaigns through platforms such as Meta (Facebook / Instagram), where authorised by the user.
Legal basis: consent.

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4. Data retention periods

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Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected:

  • Contact and quotation requests: up to 24 months after the last interaction

  • Customer and invoicing data: for the legally required retention periods (tax and accounting obligations)

  • Newsletter and marketing: until consent is withdrawn

  • Browsing data: in accordance with the Cookie Policy

5. Data sharing with third parties

Personal data may be shared with third parties only when necessary, namely:

  • Technology service providers (hosting, Wix, email services, CRM systems)

  • Accounting and invoicing service providers

  • Payment and logistics service providers (in the context of the online shop)

  • Public authorities, where required by law

Mão de Fogo ensures that all partners comply with the GDPR and provide appropriate safeguards for personal data.

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6. Transfers of data outside the European Union

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The use of certain digital tools (such as services provided by Google or Meta) may involve the transfer of personal data to countries outside the European Union. In such cases, appropriate legal safeguards are adopted in accordance with the GDPR.

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7. Rights of data subjects

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Under the GDPR, users have the right to:

  • Access their personal data

  • Rectify inaccurate or incomplete data

  • Request the erasure of data (“right to be forgotten”), where applicable

  • Request restriction of processing

  • Object to the processing of data

  • Request data portability

  • Withdraw consent at any time, where processing is based on consent

To exercise these rights, users should contact: maodefogo@maodefogo.com

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8. Right to lodge a complaint

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Users also have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD), the Portuguese data protection supervisory authority.
Website: https://www.cnpd.pt

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9. Data security

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Mão de Fogo implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or unlawful disclosure.

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10. Cookies

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This website uses cookies to ensure its proper functioning, as well as for statistical and marketing purposes.

Non-essential cookies are only used after the user has given prior, clear and informed consent, in accordance with Portuguese Law No. 41/2004.

For more information, please consult our Cookie Policy.

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11. Changes to this Privacy Policy

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Mão de Fogo reserves the right to update this Privacy Policy at any time. Any changes will be published on this page.

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